CLIENT ADVISOR [Malaysia]


 

POSTE

As a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills.

Duties & Responsibilities

  • Drive and achieve individual and team objectives and be accountable for sales results
  • Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
  • Strive to discover our clients and their every need, to guide them across the Brand
  • Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
  • Proactively reach out to your Clients in order to achieve individual and team goals
  • Perform as a team player and participate in all activities contributing to the overall objectives of the store
  • Learn and master Brand and product knowledge


PROFIL

Key Requirements

  • Excellent communication skills with pleasant disposition
  • Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
  • Adaptable and a fast learner with client centric mentality
  • Possess a professional attitude with a mindset of curiosity and empathy
  • Experience in luxury retail is a plus


 

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