Office Admin/Hostess
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Reports to: General Manager
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Summary of Position:
The Office Admin/Hostess is responsible for primarily managing the office work and supplies, as well as the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee and ensure that guests are satisfied with their dining experience.
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Duties & Responsibilities:
General
- Develop & maintain positive relationships with guests and staff
- Oversees the service in our restaurant and ensures that set ups, equipment, supplies, staffing, and menus meet/exceed customer’s expectations
- Hands-on with serving, hostess, bussing, and bartending
- Conducts daily checks for equipment or building maintenance, coordinates repair orders promptly
- Committed to safety, including adherence to food safety regulations, hygiene, and cleanliness
- Ensures compliance to relevant legislative requirements
- Other duties as assigned by the Management/Corporate team
Office
- Payroll/Labor – Daily data entry and bi-weekly submission to company accountant. Ensure HR log & timesheet adjustment form is up to date
- Budget/Invoicing – Invoicing data entry daily, and generating weekly spending reports for floor managers and Chefs
- Catering Orders – Delivers excellent customer service. Responsible for planning, administering, and supervising catering orders. Ensuring supplies (i.e. Catering Trays, utensils, etc) are available. Coordinating Delivery &/or pick ups
- Buy outs/Large Party Reservations/Gift Cards – Coordinate with guests, chefs, and FOH managers to reserve and plan mezzanine or main floor buy outs. Follow proper procedures and maintain guest personal and sensitive information. Process and distribute Gift card requests
- Reporting – Month-end inventory & weekly product mix and sales report
- Orientation – Conduct employee orientation procedures, collect and file paperwork.
- Google Drive – Maintain organized files and folders
- Compliance – City and county, preparation and readiness for inspection, including servsafe certificates for all employees
- Health Insurance/Workers Comp/Claims – Receive, input, and file claims in a timely manner
Qualifications:
- A minimum of 2-5 years of experience in restaurant serving capacity
- A minimum of 1 year of supervisory experience in a similar position as a plus
- Must be able to communicate clearly with chefs, managers, kitchen and dining room personnel and guests.
- California Food certification
- Self motivated team player with demonstrated interpersonal skills required
- Ability to work in a fast paced, multi-tasking, multi-functional team environment required
- Proven ability to lead by example
- Flexible work schedule including mornings, evenings, weekends, and holidays
- Reliable access to transportation essential
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Be able to work in a standing position for long periods of time (up to 12 hours).*
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Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Burlingame, CA 94010: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Associate (Preferred)
Experience:
- Microsoft Office: 4 years (Preferred)
- Administrative experience: 2 years (Preferred)
Work Location: In person
