Senior Product Manager

 

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview
A Product Manager at T-Mobile is a visionary, strategist, analyst, and customer evangelist
who guides Digital product development from conception to launch. Our Product Managers
leverage deep customer empathy, strategic thinking, commercial, analytical, and
engineering prowess to break down complex problems into steps that deliver world-class
customer experiences and maximize each product’s impact on the business. This means
identifying the intersection of customer needs, business objectives and technical feasibility,
and leading a cross-functional team to deliver against the opportunity. Working in close
collaboration with Engineers, Designers, Researchers, Marketers, and Business teams, the
Digital Product Manager aligns priorities and executes a software development roadmap
that will ultimately transform how we do business at T-Mobile.

Job Responsibilities:

• Own the end-to-end of Digital product experience(s), including product vision, strategy definition, roadmap, priorities, technical development, and progress against OKRs
• Launch new products and features, test their performance, and iterate quickly.
• Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance customer satisfaction and improve engineer productivity.
• Work collaboratively with engineering, marketing, legal, design and business, and other teams to launch innovative Digital product experiences
• Leverage rapid hypothesis-driven testing methodologies and experiments (i.e., prototyping, usability, A/B testing, etc.) to inform direction and prioritize investment
• Own and manage product backlog of capabilities and features for agile development
• Align and prioritize backlog with our business and technology partners based on ROI /NPV analysis, competitive product analysis, and clearly articulated customer needs tied to LOB priorities
• Define release schedule, scope for releases/product increments, generate product requirements, features, and user stories for intake into scrum teams
• Drive and support technical delivery end to end, and support/drive go-to-market activities
• Communicate, influence, and sell ideas at VP level and below. This includes regularly delivering product presentations to internal and external stakeholders
• Ultimately accountable for product quality and performance in production environment

• Education:
• Bachelor's Degree (Required)
• Work Experience:
• 4-8+ years of experience in Product Management
• 4-8+ years of experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.
• Knowledge, Skills and Abilities:
• Critical thinking/analytical leadership experience
• Experience presenting to senior executive audiences
• Experience of going through a full product life-cycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
• Experience analyzing complex, large-scale data sets and making decisions based on data
• Experience in defining and launching 0-1 products (preferred)
• E-Commerce (preferred)
• Experience in Machine Learning infrastructure (preferred)
• Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Colorado Pay Range : $140,300.00 - $189,800.00

Washington Pay Range : $152,000.00 - $205,600.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.