- JOB DESCRIPTION:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Maintain good customer relations.
- Write and submit timely reports on performance, targets and customer queries.
- REQUIREMENTS:
- English + Other Regional Language (Hindi, Malayalam etc.)
- English + Bengali
- Should have Diploma or Bachelors
Job Types: Full-time, Contract, Permanent
Application Deadline: 12/03/2022
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