Great Opportunity At Orange County's Credit Union
Must reside in the state of CA, AZ, TX, NV (Work custom Remote Schedule).
Workplace Excellence. Through our associates' opinions and voices, Orange County's Credit Union is proud to be recognized year over year as one of the best places to work in Orange County and is a recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace!
As a leading financial service provider with over 80 years of experience serving 117,000+ members, Orange County's Credit Union is currently over $2 billion in assets & growing. Generous benefits include paid health insurance, time-off benefits, 401(k), and a professional, friendly work environment (with remote and hybrid options) focused on achieving goals, recognizing successes and excelling at member service.
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Putting People First: Connect, Discover, Deliver & Wow is Orange County’s Credit Union mantra. If you’re passionate about serving people, this role is rewarding, brings purpose, and the opportunity to make a difference!
BENEFIT HIGHLIGHTS:
Kaiser and Blue Shield HMO medical & Delta Dental HMO– OCCU covers 100% of employees' monthly premiums and about 50% of dependents/spouse premiums.- Life insurance at no cost to the employee
- 401(k) – OCCU automatically contributes 3% of the employee's earnings PLUS matches up to 5% of the employee's contribution (dollar for dollar)
- Vacation hours – 13 days per year and rolls over year to year, and increases with tenure
- Sick hours – 7 days per year and rolls over year to year
- Paid Holidays
- Annual performance merit increases
- Professional and personal development programs, including educational grants up to $2k per year and step progression opportunities
- Annual discretionary bonus
- Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service.
- The targeted hourly range is $24.73 - $37.10. Final offer will be determined based on experience, education, training/certifications and specialized skills.
Overview:
Ready to join our exciting data journey? With your strong understanding of financial services operations (e.g., banking, asset management, insurance, mortgage, consumer & business lending), you will be part of an innovative team that will architect, design and implement data analytics solutions to further advance the organization’s strategic goals. In collaboration with Business and IT partners, you will support our efforts in re-engineering, optimizing and advancing the organization’s data platform with modern cloud-based analytics technologies that will address near-term and future business needs. Be part of our vision to advance data-driven insights and decision making for our mission driven organization.
CREDIT UNION’S PURPOSE: Simple Banking. For People, Not Profit.
CREDIT UNION’S CORE VALUES: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun
POSITION SUMMARY:
Collaborate with delivery team and engage with organizational stakeholders (Business and IT) to design, develop and deliver end-to-end enterprise data analytics solutions to enable data-driven insights and decision making.
Translate business requirements to technical solutions by applying technical knowledge and strong business acumen.
Solve business problems and complex data requirements/challenges by incorporating standards and best practices into engineering solutions, and leveraging modern data science programming languages (e.g., SQL, Python, R, Scala, SAS) and Azure data and analytics services.
Develop and implement database designs (logical and physical) and data models (normalized and dimensional) to support the new analytics platform.
Design, implement and maintain data ingestion/integration and end-to-end data pipeline processes using Azure technologies for a wide variety of traditional and non-traditional data sources/formats (structured, unstructured, and semi-structured) through various protocols (e.g., REST, SOAP, SFTP, MQ, etc).
ESSENTIAL FUNCTIONS:
- Act as a Trusted Advisor and Strategic Partner with internal and external partners to determine data and analytics needs
- Lead in utilizing data visualization best practices to tell stories that drive both engagement and action
- Create and scope projects that shape new analytics products or services
- Manage associate analytics product backlog, create and prioritize user stories, define acceptance criteria and obtain requirements sign-off
- Influence associates to integrate data into decision-making, increase data literacy, and build acceptance of tools, programs, and services
- Work with large data sets, advanced statistical models, and Python/R/SAS/other coding to effectively and efficiently execute models for purposes including stress testing, allowance calculations, and forecasting
- Develop data models to meet the needs of multiple lines of business
- Develop analytics around model results for enhancing forecast performance
- Understand the trends and their impact on model performance
- Coherently support analyses to a variety of audiences, including end users, management, regulators, and review groups
- Establish strong controls and create consistent and robust execution processes across models
- Maintain documentation for key implementation processes across the team with focus on standardization of implementation and execution controls
- Identify research, predictive, and measurement strategies.
ASSOCIATE EXPECTATIONS:
- Consistently practices the Service Philosophy of “Put People First” exercising the Connect, Discover, Deliver & Wow components in every encounter with internal and external members, creating extraordinary experiences.
- Exhibits the Leaders at All Levels concept of Leading yourself, Leading Up, Leading across Teams, and Leading the Team.
- Utilizes personal Strengths to contribute to the Team and the Credit Union success, and exercises awareness of, and utilizes the strengths of others.
- Possesses knowledge of, and complies with Bank Secrecy Act (BSA)
- Effectively conveys information. Communicates with immediate supervisor and the team keeping others advised of progress and/or situations.
- Displays behavior that matches the value of Mutual Respect by relating favorably at all levels within the organization.
- Supports and contributes to the credit union’s strategic plan, mission, vision, and values.
- Maintains good housekeeping, safety and security measures.
- Displays professional appearance.
- Utilizes stress in a productive manner and works well under pressure.
- Cooperates with supervisor and with other credit union associates. Projects good will and a positive credit union image.
- Complies with all Orange County’s Credit Union policies, service standards, safety standards, procedural guidelines, and regulatory compliance, and completes all assigned training.
- Has regular and predictable attendance which is essential.
OTHER DUTIES:
- Ability to exercise independent judgment and creative problem solving techniques
- Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
- Extensive knowledge and understanding of research and analysis
- Experience with technology selection by gathering and reviewing customer information, working with technology teams to determine if custom solution is necessary, and recommend best option to the customer
- Product ownership experience
- Performs other work-related duties as assigned.
QUALIFICATIONS:
Experience/ Training/ Education: Technical Must Haves for this Role:
Technical
5+ years of experience in one or a combination of the following: reporting, analytics, or data modeling demonstrated through work, education or military experience in a medium to large enterprises with complex Business and IT environment- 3+ years of experience performing data modeling and analysis across multiple product classes, systems, and organizations using modern cloud-based data technologies (e.g., Azure, Synapse, Data Factory, etc.)
- 3+ years SQL, R, Python, Spark, Scala or SAS programming
- 3+ years business intelligence and data visualizations using modern tools (e.g., Tableau, PowerBI, SSRS)
- 2+ years modeling data and creating data pipelines
- 2+ years leading / guiding less experienced analyst
Professional
- Detail oriented, results driven, and the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities and within sizing, keeping all parties informed of impacts & changes.
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management
- Agile project experience working/driving projects elements to ensure requests are met on time
- Proven track record of excellent verbal, written, and interpersonal communication skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to present results of analyses and recommendations to senior leaders
Knowledge/ Skills/ Abilities:
- IT - Medium to large enterprises with complex business and IT environment
- IT - Medium to large enterprises with complex business and IT environment
- Data integration - End-to-end data pipeline, data ingestion of traditional and non-traditional data sources/formats (structured, unstructured, and semi-structured) using various protocols (e.g., REST, SOAP, SFTP, MQ, etc.)
- Data design/architecture/model - Logical and physical design, normalized and dimensional models, cloud-based architecture
- Data science - Statistical analysis, Python, R, Scala, SAS
- Data governance - Data management, data quality, data security
- Data visualization - Tableau, PowerBI
- Process, implementation, operations - SDLC, agile, CI/CD, DevOps, change management, security, architecture
- Knowledge of credit union rules, regulations, and policies.
- Effective communication skills both verbally and in writing and excellent telephone manner.
- Ability to speak and hear to give and receive instructions and information to others in person and over the telephone. Other language skills helpful.
- Must have personal computer skills and be proficient with Microsoft programs at an intermediate skill level.
- Ability to accurately perform mathematical calculations.
- Ability to create and maintain accurate reliable records.
- Requires good memory, knowledge retention skills and ability to multi-task, prioritize projects and duties effectively.
- Requires excellent follow-through skills, member relations skills, and sound business judgment.
- Ability to interface in with others in a positive and professional manner.
- Goal-oriented with a desire to work in a fast-paced and results-driven environment.
- Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment
Physical and Environmental Elements:
- Vision sufficient to read instructions, procedures, source documents, reports, files, and information on video display terminals.
- Manual dexterity to write and operate a variety of office equipment, including a personal computer.
- Body mobility to move to and from different work areas to access materials to perform the essential functions.
- Ability to bend and stoop to reach files/shelves including the strength to lift and carry materials up to 20 pounds, also to pull and push open file cabinet drawers. Ability to sit or stand for prolonged periods of time.
- Ability to work a flexible schedule; this may include evenings, early morning, and weekends at times.
We perform thorough background checks, credit checks and pre-employment drug screening. EOE.
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