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Position : Customer Service Inbound Executive
Working Hours : Monday - Sunday / 24/7 Rotational Shift
(2 day off rotational - based on duty roster)
Intake : 1st August 2023 (Immediate Hiring)
Location : Masjid Jamek
Basic Salary : RM2,500 + RM300 (Allowance) + OT
Job Description:
- Attracts potential customers by answering product and service questions; suggesting information about other banking products and services
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Requirement:
- Candidate must possed Diploma or Degree in Business Administration/Studies/Muamalat/Banking.
- Fresh graduate are welcome to apply.
- Training will be provided
- Required Language(s) : Bahasa Malaysia, English (Fluent)
- Willing to work in contract duration (6 months contract / renew based on performance).
- Malaysian Citizen only
- Able to commit working in shift (24/7 rotational shift)
- Shift Rotation / Rotational Offday / Not Fixed (8hours working):
- 7am - 4pm
- 9am-6pm
- 1pm-10pm
- 10pm-7am
- Good communication skill and computer literacy especially Microsoft office
- Experience in banking call center is added advantage
- Candidate must be willing to start immediately - 1st August 2023
- Preferable someone currently not working and able to commit immediately.
**Interested can apply online or sent resume at 011-33006459 (Ms Balqis)
Job Type: Contract
Contract length: 6 months
Salary: RM2,500.00 - RM2,800.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Available to start on 1st August 2023 ?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Call Center: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
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