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SALESFORCE ADMIN ASSISTANT
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KEY ROLES AND RESPONSIBILITIES
- Ensure optimal performance and utilisation of Salesforce.
- Create and manage user profiles, including permission sets and groups.
- Provide administrative and training support to users by helping resolve any current system issues being experienced.
- Help research and configure technical system change requests.
- Assist with system functionality testing.
- Perform data updates, maintenance and quality assurance checks.
- Develop Salesforce training material and process flow documents.
- Prepare reports and dashboards.
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