Job Title: Front Desk Receptionist
Location: Islamabad
Job Type: Full-time
Experience: 2 years
About Us: The maidaan Marketing is a reputable and customer-focused organization dedicated to work The Maidaan marketing is one of leading organization with its multiple projects and various offices in multiple cities. We are seeking a Front Desk Receptionist to be the first point of contact for our visitors, clients, and staff, providing exceptional customer service and administrative support.
Job Description:
Position Overview: As a Front Desk Receptionist, you will be the face of our organization, responsible for creating a positive first impression. You will play a key role in greeting and assisting visitors, managing phone calls, and providing administrative support to various departments.
Key Responsibilities:
Welcome and Greet Visitors:
- Warmly welcome and assist visitors, clients, and employees upon their arrival.
- Ensure a professional and friendly front desk presence.
Phone Management:
- Answer and manage incoming calls in a polite and professional manner.
- Direct calls to the appropriate person or department.
Visitor Registration:
- Register and sign in visitors, providing them with visitor badges when required.
- Notify employees of visitor arrivals.
Mail and Package Handling:
- Receive and distribute mail and packages, both incoming and outgoing.
- Ensure timely delivery of packages to the intended recipients.
Appointment Scheduling:
- Schedule appointments and meetings, coordinating with employees and clients as needed.
- Maintain the appointment calendar and send reminders.
Administrative Support:
- Assist various departments with administrative tasks, such as data entry, filing, and document preparation.
- Handle photocopying, scanning, and faxing as required.
Facility Management:
- Monitor and maintain the cleanliness and organization of the front desk area.
- Coordinate with facility management for any maintenance needs.
Security Awareness:
- Ensure the security of the facility by monitoring access and visitor activity.
- Adhere to security protocols and report any suspicious behavior.
Emergency Response:
- Familiarize yourself with emergency response procedures and be prepared to act in case of an emergency.
Qualifications:
- A diploma or equivalent (preferred).
- Previous experience in a customer service or receptionist role is advantageous.
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office applications.
- Excellent organizational and multitasking abilities.
- Customer-focused with a service-oriented mindset.
- Discretion and the ability to handle sensitive and confidential information.
Benefits:
- Competitive salary
- Opportunities for professional development and training
- Collaborative and dynamic work environment
Job Type: Full-time
Ability to Commute:
- Islamabad (Required)
Ability to Relocate:
- Islamabad: Relocate before starting work (Required)
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