Department: KS Grocery
Position Type: Employee
Position Reports To: Store Management
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt
Position Summary:
Create an outstanding customer experience through exceptional service. Responsible for managing all transactions with third party vendors. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Maintain an awareness of inventory/stocking conditions to capture ordering system integrity including Computer Assisted Ordering and balance on hand (BOH) accuracy
- Check condition, accuracy of quantity, pricing, and temperature of product received
- Process damaged/returned goods and complete/process paperwork
- Assist with markdowns and 5S process(sort, straighten, shine, standardize and sustain) of markdown locations
- Ensure inventory management for all delivered product
- Manage Direct Store Delivery (DSD) ad plan, inventory and ad space on sales floor
- Scan DSD out of stocks and communicate with vendors
- Maintain excellent 5S standards in receiving and backroom area
- Ensure all vendors follow company policies and procedures including vendor dress code
- Assist with scheduling routine price changes by updating shelf tags and promotional signs
- Assist with planning, organizing and supervising the inventory process
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Assist with perishable donation program
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Ensure shipping and receiving tools are working properly to provide a smooth transition of the products/merchandise into the store and inventory logs
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair e.g. power mule and hand jack
- Ensure maximum security of receiving area and backroom
- Develop and train Direct Store Delivery (DSD) Receiver back up
- Communicate company, department, and job specific information to associates and vendors
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Display a positive attitude
- Promote trust and respect among associates
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Hazmat management, ensure that all wastes (including hazardous) are managed properly
- Manage store maintenance supplies
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
- High school diploma or equivalent
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
Desired Previous Job Experience
- Grocery department experience (Minimum 2 years)
- Computer Assisted Ordering experience (Minimum 2 years)
- Receiving experience (Minimum 1 year)
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Shift(s): [[mfield4]]
Regions: Mountain
States: Colorado
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