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Join BDCatalysts!
Are you ready to kick-start your career with a fast-growing startup? BDCatalysts is seeking passionate individuals eager to join our team as mid-level Shift Leaders (also known as Senior Catalysts). BDCatalysts is on a mission to become a leading service provider for lead generation, lead nurturing, and appointment-setting, and we're looking for people who want to help us get there.
Main Responsibilities:
- Respond quickly, professionally, and accurately to all customer inquiries.
- Report customer details and comments in our system.
- Schedule appointments and follow up with any no-show customers.
- Maintain thorough, up-to-date knowledge of our products.
- Greet and assist walk-in customers and treat all clientele with courtesy and respect.
- Identify and address customer needs with the goal of complete satisfaction.
- Ensure potential customers are aware of any promotions.
- Cover different dealerships at any given time.
- Cover the shift of any Catalysts when they have requested a Paid-Time-Off (PTO).
- Onboard and train new Catalysts.
- Complete further training and assist CSMs with tasks that require a higher level of expertise when needed.
Schedule:
We have full-time vacancies that consist of working six hours per day, from Monday to Saturday, in morning/afternoon (9:00 to 15:00 EST) and afternoon/evening shifts (15:00 to 21:00 EST).
Why choose BDCatalysts?
- Unleash your potential: We provide continuous training, professional development opportunities, and management courses to help you level up your skills.
- Embrace career advancement: We offer a clear path for growth and plenty of opportunities to advance within our organization.
- Performance-based rewards: Our competitive compensation package includes a base salary and performance bonuses, rewarding your achievements and dedication.
- As a Shift Leader (Senior Catalyst), you'll play a pivotal role in guiding our team, ensuring smooth workflows, providing training, and leveraging your expertise. You'll have the opportunity to make a significant impact and contribute to our success.
Job Type: Part-time
Part-time hours: 36 per week
Salary: BsF4,900.00 per month
COVID-19 considerations:
This job opportunity is remote, so each employee is safe and secure from the comfort of their home.
Language:
- English (Required)